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Oracle Corporation

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Road to Modern Customer Service: Mapping the Journey Ahead Oracle developed the Oracle Roadmap to Modern™ Customer Service framework..
Three Things That Your Field Service Organization Needs to Know About the Internet of Things (IoT) Pursuing an IoT strategy can help..
Meet Customers in Their Moments of Truth and Deliver Outstanding Service Examine any successful subscription company and you will see an..
Delivering Effortless Knowledge Everywhere In order to deliver the right knowledge, at the right time, knowledge must be everywhere; it must..
Field Service and Customer Care: Transforming the Customer Experience Within the field service industry, the customer service function is..
The Moneyball Method of Field Service Management Using Predictive Analytics to Improve Field Efficiency...
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